Substantial Internet Disruption Affects Many Online Platforms and Mobile Apps

A widespread internet disruption has impacted numerous sites and applications around the world, and users experiencing issues accessing the internet after problems at Amazon’s web hosting service.

The impacted services encompass Snapchat, the gaming platform Roblox, Signal, and Duolingo, as well as a host of Amazon-operated platforms including its primary shopping website and the Ring device manufacturer.

Across the United Kingdom, the financial institution Lloyds was impacted along with its subsidiaries Halifax and the Scottish bank, while there were also reports of problems using the the tax authority online portal on that morning. Also in the UK, multiple Ring device owners used social media to complain their doorbells were failing.

In the UK alone, reports of disruptions on specific apps reached the many thousands for every service.

Amazon reported that the problem originated in the Atlantic coast of the United States at AWS, a unit that offers vital online framework for many companies, who rent out space on AWS infrastructure. AWS is the biggest global web hosting service.

Just after the start of the day (PDT) in the United States (8 in the morning BST), officials reported “elevated problem frequencies and latencies” for AWS services in a zone on the Atlantic seaboard of the United States. The widespread consequence seemed to disrupt services worldwide, with the outage tracking website indicating issues with the corresponding services in different parts of the world.

The monitoring service Thousand Eyes, a platform that tracks web disruptions, additionally noted a increase in problems on Monday morning, and numerous instances found in Virginia, the region of Amazon’s US-East-1 region where the company stated the problems started.